IT Planning and Management

6 Trends ITSMs must address in 2018
Changes are afoot in the ITSM space. Businesses are contending with new ways of selling products and...

End-To-End Assistance for Customer Experience Execution
Customers choose where to have experiences with your brand. And when they do, they expect to be greeted...

Reshaping ECM: New Opportunities in the Cloud
In today's digital-first world, information flows from many different sources, between more people than...

Four Easy Ways Central Logging Improves Security Posture
Most cybersecurity tools are designed to help identify, alert on, and in some cases prevent a particular...

4 steps to build consensus to future-proof your business
Regardless of your industry, you're intimately aware of the many market and industry changes—along...

The 6 Building Blocks of GDPR Readiness
You've been warned about the huge fines, you're aware you have a big task on your hands, and you know...

5 Steps to Good Governance
Information governance may not be your favourite thing. Which is exactly why it should be done efficiently...

Should You Upgrade?
Globalisation, increasing competition, the constant need to expand revenue bases while cutting costs—...

Finance, IT, and the Power of Partnership
Aligning finance and IT on the path to transformation. Remote work is the new normal. As organizations...

Crushing the Five Barriers to Growth
Starting a business can be hard. Growing your business can be even harder. Whether it's poor customer...

You Are What You Measure
In some kinds of more traditional businesses the finance department tends to swallow as much data as...

Ethical AI: A Quick-Start Guide for Executives
While the idea of Artificial Intelligence (AI) — of machines that can replicate certain types of human...
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