Regardless of your industry, you're intimately aware of the many market and industry changes—along...

With the threat of fines, back payment of arrears and potential prosecution – compliance is one area...

What kind of information does an organization's employees need in order to perform their jobs to the...

What they want – where and when they want it. That's what customers expect. Vast amounts of customer...

When it comes to corporate travel, many finance organizations still rely on behind-the-times legacy systems...

Stacks of papers that need to be signed, filing cabinets full of paperwork— these are quickly becoming...

Many organizations see value in their document-based data and can access structured formats, however,...

Globalisation, increasing competition, the constant need to expand revenue bases while cutting costs—...

The rise of mobility, cloud services and service-oriented platforms have created immense value for IT...

The way we're able to manage our employee expenses has been transformed. Organizations are no longer...

Changes are afoot in the ITSM space. Businesses are contending with new ways of selling products and...

While the idea of Artificial Intelligence (AI) — of machines that can replicate certain types of human...

If technology is complicating your business, it can also simplify it. That's why businesses of all types...

The more information we have about a risk, the better we're able to deal with it. By assessing a problem,...