What kind of information does an organization's employees need in order to perform their jobs to the...

Starting a business can be hard. Growing your business can be even harder. Whether it's poor customer...

Changes are afoot in the ITSM space. Businesses are contending with new ways of selling products and...

Customers choose where to have experiences with your brand. And when they do, they expect to be greeted...

What they want – where and when they want it. That's what customers expect. Vast amounts of customer...

The HR Team's Guide to Measuring Business traveller Happiness was created to help people teams better...

Why stay with software that holds your business back when you could use a system that empowers your business? Improve...

Regardless of your industry, you're intimately aware of the many market and industry changes—along...

Sage commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and objectively...

In today's digital-first world, information flows from many different sources, between more people than...

The rise of mobility, cloud services and service-oriented platforms have created immense value for IT...

The move to the public cloud is the biggest computing paradigm to unfold since the early 2000s, when...

When it comes to corporate travel, many finance organizations still rely on behind-the-times legacy systems...

While the idea of Artificial Intelligence (AI) — of machines that can replicate certain types of human...