Are your agents ready to manage voice and digital interactions in a digital-first omnichannel environment? We...

A commissioned study conducted by Forrester Consulting on behalf of Box shows the potential return on...

Inmiddels zouden alle financiële leiders de nieuwe regels door en door moeten kennen. Maar velen onderschatten...

Investors in passive strategies designed to track the Bloomberg Barclays US Aggregate Bond Index (the...

TandE solutions need to drive measurable improvements to the bottom line. With the right tools, anyone...

At Concur, we receive a lot of questions about the best way to audit expense claims. Often the approaches...

61% of Senior IT and Digital Leaders believe that human interaction will not be necessary in retail banking...

The Datawatch Data Preparation Buyer's Guide is your manual as you navigate the self-service data prep...

HR is all about serving your people, whether they are shiny new recruits or lifetime employees. But all...

Pressures dealing with increasingly complex operations, larger headcounts, and more customers developing...

Making Tax Digital (MTD) is a key part of the government's plans to make it easier for individuals and...

For almost 30 years, enterprises have relied on the remote access VPN to connect remote users to the...

Your ERP system might be chugging along, but it can't cope with the increasing demands you have from...

Not-for-profits operate in a world of significant complexity, limited resources and software solutions...