Technology Trends

End-To-End Assistance for Customer Experience Execution
Customers choose where to have experiences with your brand. And when they do, they expect to be greeted...

2021 Professional Services Maturity Benchmark
Service Performance Insight (SPI), LLC is a global research, consulting and training organization dedicated...

A Planning Guide for Media Organizations
As the world continues to change, media organizations that want to stay ahead must quickly learn how...

The Forrester Waveâ„¢: Vulnerability Risk Management
The 13 Providers That Matter Most And How They Stack Up. In our 14-criterion evaluation of vulnerability...

Power Up Your Personalisation
What they want – where and when they want it. That's what customers expect. Vast amounts of customer...

Risk-Based Vulnerability Management
Thanks to the rise of digital transformation, everything is now connected. Cloud and containers, operational...

Move Beyond ERP
If technology is complicating your business, it can also simplify it. That's why businesses of all types...

E-Signatures 2020: Use Cases and Opportunities
Electronic signatures have gone mainstream. Research for this report found that the technology is now...

A Practical Guide to HMRC Expenses Compliance
With the threat of fines, back payment of arrears and potential prosecution – compliance is one area...

The Six Stages of Smarter Money Management
Simplify your accounting journey by taking control of your business finances with this whitepaper. Find...

The Four Pillars of the Futurist CFO
Forward-thinking CFOs must step up and play a critical strategic role in transforming enterprises away...

Retail Finance Transformation Why Businesses Can not Afford to Wait
In this whitepaper from Workday and KPMG, learn how retail finance can adapt to sudden shifts and changing...
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