There's no question that 2020 was a challenging year. The pandemic placed an enormous strain on the global...

All email, cloud, and compliance solutions are not created equal. As organisations make the move to Microsoft...

How do you create a great workplace culture? It takes work to get the one you want. But even if you invest...

Organizations around the world are trying to keep up with the rapid pace of change in their industry....

The United States faces a staggering infrastructure backlog of nearly $2.6 trillion enough to cost the...

Machine learning is evolving faster than ever – AI and analytics can give you the capabilities to become...

The benefits of e-signature technology are far reaching. Today, e-signature technology is used around...

Cybersecurity awareness training is one of the most important things you can do to secure your organisation....

In heel Europa is de honger van consumenten naar digitale diensten onverzadigbaar. Hoe kunnen HR-afdelingen...

This global payroll survey shows how an often-overlooked function, payroll, has the potential to be the...

What digital maturity exists in finance in EMEA organisations? Is there finance-IT alignment? We set...

The average contact centre manager spends 35% of their time looking for coaching opportunities, but only...

ContactBabel's Inner Circle Guide to Omnichannel explores the challenges and opportunities of offering...

The world of work has never looked so different. With profound disruptions and unprecedented challenges...