Information governance may not be your favourite thing. Which is exactly why it should be done efficiently...

If technology is complicating your business, it can also simplify it. That's why businesses of all types...

While the idea of Artificial Intelligence (AI) — of machines that can replicate certain types of human...

It's clear that the economies around the world, have come to a halt—with some industry sectors experiencing...

Robotic Process Automation (RPA) is the most effective way to automate any procure-to-pay process. It's...

Electronic signatures have gone mainstream. Research for this report found that the technology is now...

Sage commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and objectively...

Service Performance Insight (SPI), LLC is a global research, consulting and training organization dedicated...

Changes are afoot in the ITSM space. Businesses are contending with new ways of selling products and...

The case law on electronic signatures is best understood with an appreciation of the legal function of...

Best-in-class retail and consumer organizations don't just respond to change—they stay ahead of it....

What they want – where and when they want it. That's what customers expect. Vast amounts of customer...

In some kinds of more traditional businesses the finance department tends to swallow as much data as...

What kind of information does an organization's employees need in order to perform their jobs to the...